The purchase of Time Warner by Comcast may not be good news for the company's broadband internet customers in Hopkinsville, if a national survey is correct.
The pending merger of Comcast and Time Warner Cable will combine two of America's most disliked companies. The latest American Customer Service Index ranks Comcast dead last and Time Warner Cable second to last among internet service providers.
Harvard Law professor Susan Crawford tells Bloomberg post-merger customers "will probably see prices rise, with no corresponding improvement in service." Comcast and Time Warner expect to close the deal by the end of this year, if it's approved by federal regulators.
Time Warner and AT&T U-Verse hold franchise agreements for cable television service in Hopkinsville.